Richard Hoffman, Ph.D., Clinical Director

Richard is a Licensed Professional Counselor and a member of The American Association of Christian Counselors and a Board Certified Christian Counselor. He is also a trained Mediator, and instructor of Psychology at the University of Pittsburgh at Greensburg.

He graduated with honors from the University of Pittsburgh in 1997 with a Bachelor of Science degree in Psychology, and in 1999, attained a Master’s degree in Counseling from California University of Pennsylvania. He earned his Doctorate in Counseling from Duquesne University in Pittsburgh, Pennsylvania in 2006.

He lives in Greensburg with his wife and three children. They are members of the Charter Oak United Methodist Church and serve as volunteers in the youth and small group ministries.


Jonathan Impellizzeri, Ph.D.

Jonathan graduated from Lee University in 2004 with a Bachelor of Arts in Theology and Psychology. After completing a Master’s degree in Marriage and Family Therapy from Duquesne University in 2007, he earned a Doctorate in Counseling from Regent University in 2012. In addition, to being a Licensed Professional Counselor in the state of Pennsylvania, and a National Board Certified Counselor, he is also a PREPARE/ENRICH certified couples counselor.

Currently, Jonathan is a full-time professor at Geneva College teaching in their Master of Arts in Counseling Program. He teaches Faith-Based Counseling, Family Therapy, Multicultural Counseling, and he provides clinical supervision to the counselors-in-training. Interested not only in preserving but also in enriching the institutions of marriage and the family, he specializes in pre-marital counseling, couples conflict, marital adjustment, family conflict, grief/loss issues, co-parenting, drug and alcohol issues, trauma, faith/religious conflicts, unwanted same sex attraction and acculturation stress. Jonathan draws from a systemic counseling orientation housed within a Christian view of wellness and the human person. As a counselor, he offers care not only for the mind, emotions, and body, but also for the soul.

Jonathan resides in Cranberry Township with his wife and two children. They are members at the City Reformed Presbyterian Church in Pittsburgh, PA.


Joseph Maola, Ph.D.

Dr. Joe Maola is a Licensed Professional Counselor with over 40 years of academic, counseling, supervising and consulting experience. In addition to his counseling license, he is a Certified Play Therapist with the International Board of Play Therapy and Child Psychotherapy. Dr. Maola has experience dealing with adolescent and adult issues of depression and with children who have experienced abuse, neglect, and trauma.

Dr. Maola graduated from Duquesne University with a B.A. in Psychology and an M.S.Ed. in Educational Psychology. He also received an M.A. degree in Counseling Services from Indiana University of Pennsylvania and his Ph.D. degree is from the University of Akron with a major in Counselor Education. He has been on the faculty of Duquesne University and has been a visiting faculty member with Lehigh University and the University of Phoenix.

Dr. Maola lives in Allegheny County with his wife of 39 years. He has three grown children and five grandchildren. He and his wife have been members of the St. Thomas a Becket Catholic Church in Jefferson Hills for over 34 years where he is a lector and sings in the adult choir.

Dr. Maola is currently available in our Port Vue and South Park locations.


Jennifer Zylka, Ed.D. L.C.S.W.

Jennifer is a Licensed Clinical Social Worker and a member of the American Association of Christian Counselors and the American Counseling Assocication. She has been, and continues as a program supervisor of a school-based partial hospitalization program that serves children and adolescents who struggle with mental health challenges. Jennifer mentors and supervises bachelor- and master-level post-secondary students who are working to complete practicum and internship requrements from several local universities and colleges. She also offers Clinical Supervision to clinical professionals seeking to secure licensure in the state of Pennsylvania.

Jennifer graduated in 1995 from Clarion University with a Bachelor of Science degree in Psychology, and in 1998, attained a Master’s degree in Social Work from the University of Pittsburgh. She has been a licensed social worker since 1998, and received her advanced clinical licensure in 2010. Jennifer recently completed her Doctorate in Counseling Psychology at Argosy University with specialization in Teaching in Higher Education and Clinical Supervision.

Jennifer lives in Latrobe with her two children. They are members of the Charter Oak United Methodist Church and serve as volunteers in various ministries.


Jodi Abbey-Hines, L.P.C.

Jodi is a Licensed Professional Counselor with over 7 years of experience in working with children, adolescents and adult clients. She graduated from Youngstown University where she earned her Master’s degree in Counseling Education.

Throughout her years of experience, Jodi has worked in a variety of settings including residential treatment, outpatient community mental health, in-home treatment, school-based interventions, and crisis / emergency services. She specializes in working with children, adolescents and their families who are dealing with mental health, behavioral, and life situation issues.

Jodi’s mission at CCA is to use Biblical truths in conjunction with tools from the mental health field to help clients’ deal with life’s problems.

Jodi resides in Grove City with her husband and two sons. She is an active member of the Grove City Alliance Church where she is involved in AWANA and an Adoption support group.

Jodi works in our Grove City location and is available for weekday and evening appointments.


Glorianna Andriko, M.A.

Glorianna is a graduate of the Clinical Pastoral Counseling Program at Ashland Theological Seminary in Ashland, Ohio. She provides counseling at our Kittanning and Vandergrift locations. Her counseling focus is to integrate the Christian faith and counseling in helping people overcome depression, anxiety, addiction, and life problems.

Glorianna is available for afternoon and evening appointments. She provides individual, marital, and family counseling for people of all ages.


Renee Bair, L.P.C.

Reneé received her B.A. in 1999 in Psychology and Christian Education from Thiel College and her Master’s in Mental Health Counseling from Medaille College in Buffalo, NY in 2008. She has practiced counseling for 10 years working with children, adolescents and families. Most recently she supervised a wraparound program in Erie County, NY.

Reneé uses a Solution-Focused and Behavioral approach to work with individuals and families. She has worked as a Behavioral Specialist and developed a behavioral assessment and treatment planning tool that can be used by families. She specializes in working with children and adolescents with anxiety and behavioral concerns.

Reneé is an active member of the Covenant-Community Presbyterian Church in Greentree where she is the Chair of the Christian Education Committee, runs a small group, and sings in the choir.

Reneé is working out of the Carnegie and South Park locations, offering both day and evening appointments.


Jodi Buzzell, L.P.C.

Jodi is a Licensed Professional Counselor with 10 years of experience working with children, adults, families, and couples. Jodi received her Masters of Arts in Counseling Psychology with a specialization in Marriage and Family Therapy from Seton Hill University and earned her Bachelors of Arts in Social Work (BASW) from Penn State University. During her career, Jodi has worked as a case manager for the Area Agency on Aging, as a social worker in a nursing home setting, and as school-based therapist working with children and adolescents through school-based mental health services. Jodi has worked with individuals experiencing difficulties with mood disorders, managing psychosis, anxiety, depression, trauma, substance abuse, plus children’s issues such as ADHD and developmental problems. Jodi works with families and couples to improve family and relationship dynamics. Jodi utilizes her trainings in evidence-based treatments such as Cognitive Behavioral Therapy, Trauma Informed Care, and Effective Parenting Techniques to help the individuals she serves manage emotions and life’s challenges.

Jodi also has over 7 years experience as a clinical supervisor and program coodinator, managing a community mental health clinic where she’s worked on several research projects to include home mental health services for seniors suffering from depression and anxeity and working with families utilizing Structural Family Therapy. Jodi has also served as clinical supervisor and program coordinator for an integrated program coordinating mental health services and physical health services for a local family health clinic and a Federally Qualified Health Clinic.

Jodi’s mission at CCA is to incorporate her experience and training from the secular world with her beliefs and foundation in the Christian faith in managing both emotions and psychosocial stressors. Jodi’s goal is to utilize traditionl evidence-based treatments while identifying how to also rely on God as support in their lives, for those individuals to know how the Word and teachings of Christ can be manifested in their lives to deal with many things that they may be facing.

Jodi is working in our Monroeville and Penn Hills locations.


Trisha Derringer, L.P.C.

Trisha is a Licensed Professional Counselor and a National Board Certified Counselor. From Geneva College, a prestigious Christian college in Western Pennsylvania, she earned a Bachelor’s degree in Psychology in 1996 and a Master’s degree in Counseling in 2003.

For over 10 years, Trisha has been working with children, adolescents and adults providing individual, marital/couple and family counseling utilizing cognitive and behavioral strategies. She specializes in depression/mood disorders, anxiety, ADHD, parenting skills training, women’s issues and life transitions/adjustment concerns. Trisha has experience working in the juvenile justice system, residential treatment facilities and community mental health.

The foundation of Trisha’s professional practice is a Christian worldview deeply rooted in her faith in Christ that adheres to biblical principles and relies on God as the agent of true change in the therapy process.

Trisha lives in Beaver County with her husband and twin daughters. She is a member of the Chippewa United Methodist Church and the American Association of Christian Counselors.

Trisha is available in our Chippewa and New Castle offices for both day and evening appointments.


Janis Firestone, L.P.C.

Janis is a Licensed Professional Counselor and a National Certified Counselor with experience working with individuals, couples and families. She graduated from Seton Hill University Magna Cum Laude with a Master’s Degree in Marriage and Family Therapy in 2005.

Janis has eight years direct therapy experience working with addictions, codependency issues, depression, and anxiety. She additionally has two years’ experience providing in-home family counseling, and two years’ experience with direct care in senior populations and mature adults.

She resides in Westmoreland County with her husband of 23 years. She has three children, and is a member of Charter Oak Church of Greensburg.

Janis is available in our New Stanton and West Newton locations for day, evening, and Saturday appointments.


Darsell Harris, L.P.C.

Darsell Harris is Licensed Professional Counselor and a National Certified Counselor. She is currently completing her doctoral internship at Christian Counseling Associates. Darsell is currently a Doctoral Candidate in the Executive Counseling and Clinical Supervision program at Duquesne University located in Pittsburgh, Pennsylvania. She is a graduate of Geneva College where she earned her Master’s in Counseling. She completed her undergraduate training at Clarion University of Pennsylvania with a Bachelor’s in Psychology. She is also a graduate of the Department of Public Welfare’s Professional Leadership Development Academy.

Darsell has 24 years of experience working in both state and private sector treatment facilities. She has provided treatment to adolescent sex offenders, adolescent violent offenders, and both adolescent and adult populations that suffer with substance addictions and trauma. She has also provided supervision to master’s level clinicians. Darsell has also conducted professional development of clinical staff employed by the Department of Public Welfare’s Youth Development Centers. Finally, Darsell has professional work experience as a community crisis counselor.

Darsell integrates Christian Faith and Cognitive/Behavioral techniques in her counseling approach. Her professional and academic interests include Multicultural Counseling and Supervision.

Darsell lives in Aliquippa with her husband of 26 years. She has two adult children and five grandchildren. She is a lifelong member of the Triedstone Missionary Baptist Church located in Aliquippa, Pennsylvania. She is available at the Beaver Falls and Carnegie offices for day and evening appointments.


Beth A. Held, L.P.C.

Beth is a Licensed Professional Counselor and a National Board Certified Counselor. Additionally, Beth is a certified as a Professional School Counselor, by the state of Pennsylvania. She earned her Bachelor’s degree from Edinboro University of Pennsylvania, majoring in Psychology and minoring in Music. She completed her Master’s degree in counseling at Edinboro University of Pennsylvania.

Beth has 12 years of experience in working individuals, couples and families including children, adolescents and adults. She specializes in treating victims of physical, sexual and emotional abuse as well as individuals struggling with compulsive sexual behaviors and the impact on family members. Beth also has extensive experience in working with anxiety, depression, anger issues and parenting skills. A special area of interest is marriage and family counseling.

Beth resides in New Castle, Pennsylvania with her husband and son. They are members of the Clen-Moore Presbyterian Church. She serves on the Board of Deacons. Beth plays flute as a member of the Praise and Worship Team, in which she deeply enjoys worshipping the Lord through Contemporary Christian Music.

Beth is currently practicing in our Ambridge and New Castle offices. She is available Monday evenings in New Castle and Saturday appointments in Ambridge.


Jonathan A. Held, M.S.W

Jonathan is a Masters Level Counselor currently seeking licensure from the state of Pennsylvania. Jonathan is trained in Structural Family Therapy, by UPMC through Western Psychiatric Institute of PA. He earned his Bachelor’s degree from The University of Pittsburgh, with majors in Psychology and Philosophy. He completed his Master’s degree in Social Work at California University of Pennsylvania.

Jonathan has over 4 years of experience working with a variety of ages and issues, but has a passion in treating families, couples, and children. Jonathan also has extensive experience in working with parenting skills and the relation of this to acting-out behaviors in children and adolescents. Jonathan also is experienced in individual therapy.

Jonathan resides in West Newton, Pennsylvania with his wife and three children. They attend Charter Oak Church in Greensburg, PA. He serves with the Sound Crew. Jonathan also plays the drums as a member of the Praise and Worship Team, in which he enjoys worshipping Jesus through Contemporary Christian Music.

Jonathan is currently practicing in our New Stanton and Homestead offices. He is available throughout the week in the mornings, afternoons, and evenings.


Fay Herrod, L.P.C.

Fay is a Licensed Professional Counselor and National Board Certified Counselor with over 15 years of experience in working with children, adolescents, and adult clients.

She has worked 12 years in the Johnstown Mental Health agency and has extensive experience in individual, group, and family therapy. She works with emotional issues including depression, anxiety, ADHD, anger management, marital issues, and family issues.

Fay integrates Cognitive Behavioral Therapy into her Christian Counseling to assist clients in achieving significant changes in their lives. Fay is certified as a Stephen Ministries Leader and a member of the Trinity Lutheran Church of Latrobe.

Fay works in our Latrobe office and has day and evening appointments available throughout the week.


Carol Hockensmith, L.P.C.

Carol is a Licensed Professional Counselor. She is also licensed as a Mental Health Counselor in the state of Rhode Island where she previously resided. Carol earned her BA in Speech Pathology/Allied Health from Thiel College in 1977. Her interest in psychology was rekindled as she audited classes along with her husband, an American Baptist Minister, in the Doctor of Ministry program (Marriage and Family therapy) at Eastern Baptist Seminary. During that time she was also a teacher/therapist with pre-school autistic children, working with families in the homes, as well as with the children in the classroom. These experiences led her to enroll at Eastern University in the Counseling program, to graduate with her Master’s degree in 1996.

The educational program at Eastern trained her in the same counseling methods as other schools but focused them through the eyes of the Christian faith. Her counseling today continues to integrate psychology, theology and Christian faith in assisting people as they grow and deal with problems in a balanced perspective.

Carol has gained her professional experience over 16 years in a variety of settings – community mental health/substance abuse clinics, classrooms, churches and the family home. She works with individuals, couples and families of all ages, helping people to solve problems and to gain new perspectives. Communication issues, conflict resolution, mood and anxiety problems, addiction/substance abuse issues, couple/family relationship problems, parenting and behavior management, and stress management (and stress-related physical problems) are areas of specialty in her practice. She is uses cognitive-behavioral therapy in addition to other counseling techniques to facilitate change.

Carol has been married for 37 years. She and her husband have been in pastoral ministry for all of those years, serving local American Baptist churches in Pennsylvania, Delaware and Rhode Island- currently the First Baptist Church in Greensburg. They have two adult sons.


Jennifer Hollenberger, L.C.S.W.

Jennifer graduated with honors, earning her M.S.W. degree from the University of Pittsburgh, School of Social Work. She also received her undergraduate degrees in Religious Studies from Liberty University and Social Work from the University of Pittsburgh.

She is a Licensed Clinical Social Worker as well as licensed by the State of Pennsylvania Board of Education as a Home and School Visitor.

Jennifer has several years of experiences in community based mental health and social service settings. She specializes in working with children, youth, and families, as well as those suffering with addictions; both substance and process. Jennifer’s background and clinical training also include hospital social work and school based therapy.

Jennifer resides in Pittsburgh with her husband and two children and attends Allegheny Center Alliance Church. She is available for evening appointments at our North Hills Christian Church location.


Monika Hupe, L.P.C.

Monika is a Licensed Professional Counselor and a member of The American Association of Christian Counselors. She is certified to administer the PREPARE/ENRICH, a customized couple assessment which is completed online that identifies a couple’s strength and growth areas. Monika completed the training for National Gambling Counseling Association in 2008.

She graduated with high honors from Geneva College in 2006 with a Bachelor of Science degree in Community Ministry, and in 2008 she earned a Master’s degree in Marriage and Family Counseling from Geneva College. A Christian worldview and faith provide the basis for her professional practice.

Monika resides in Beaver with her husband of 23 years and their three teenage children. They are members of First Presbyterian Church in Beaver, PA. Monika assists with the youth programs and teaches adult Sunday school classes.


Kelly Jamieson, L.P.C.

Kelly is a Licensed Professional Counselor and a national certified counselor. In 2002 she graduated from John Carroll University in Cleveland, Ohio with a Bachelor’s of Science. Kelly went on to Chatham College in Pittsburgh, Pennsylvania and in 2005 graduated with honors earning a Master’s of Science in Counseling Psychology.

Her specialties include Marriage Counseling, Premarital Counseling, Grief/Loss, Family Issues, Depression, Anxiety, Anger Management, Parenting, Career, Chronic Health and Disability, Fertility and Adjustment Disorders. Kelly also has years of experience working with children/adolescents with special needs and helping the families deal with the diagnosis and related family/marital issues.

Kelly resides in Westmoreland County wither her husband and two children. She and her family attend Charter Oak United Methodist Church in Greensburg..

Kelly has extensive experience working with adults, couples, and children/adolescents in both individual and group therapy. Kelly works in Westmoreland County in our Charter Oak location.


Elise Jefferis, RN, L.C.S.W.

Elise graduated from Geneva College 1975 with BS in Psychology. She graduated as a Registered Nurse from Francis School of Nursing in 1988 and also obtained a BSN from Slippery Rock University in 1989. She practiced 19 years in the area of Medical Surgical, Rehabilitation and Geriatric Nursing before having a gnawing sensation that life was less about pills and more about exploring the stuff that keeps one stuck in destructive cycles. Elise is a graduate of the University of Pittsburgh and has obtained her Masters in Social Work with a specialization in mental health. Through her own personal healing she came to the realization that an integrated, satisfying life journey happens through understanding the strongholds that keep one trapped in a distorted reality. Elise is committed to helping people heal past hurts and reconcile troubled relationships.

Elise carries both a Registered Nurse as well as Clinical Social Worker license. She has worked with the homeless population through the Pittsburg Salvation Army and interned at the Western Psychiatric Institute and Clinic Obsessive Compulsive Disorder’s Program. Elise specializes in Depression, Anxiety, Stress related disorders and marital counseling. She integrates Cognitive Behavioral Therapy, EMDR, Dialectical Behavioral Therapy, and biofeedback into her Christian counseling. She is currently pursuing a post baccalaureate master’s education through the Richmont Graduate University’s Institute for Sexual Wholeness. She is a member of the American Association of Christian Counselors and American Board of Christian Sex Therapists.

Elise has been married for 36 years. She has two grown sons. She and her husband have served as a foster parents of teenagers and have volunteer experience with Hospice and Crisis Help Lines. She has served on mission teams in Africa, Central and South America and Mexico. She is active in her church where across the years she has served in various capacities including Vacation Bible School teacher, Sunday School teacher, and Small Groups coach. Elise currently co-leads a woman’s support group in her local church.


David Kemerer, M.A.

David Kemerer received his Bachelor of Social Work from Seton Hill University as well as his Master of the Arts in Counseling from Waynesburg University. He has over 7 years of field experience working in a variety of capacities such as alternative education, residential treatment facilities, case management and family-based in-home therapy. These diverse positions have afforded David with a practical knowledge for assisting clients who struggle with depression, anxiety, relationships, communication and faith issues as well as other areas. He is most effective with clients between the ages of 10 and 65 years old.

Trained in Structural and Strategic family therapy models, David also incorporates Gestalt techniques in his approach to treatment. David specializes in and has a passion for working with traditional and blended families as well as pre-marital and marital therapy with couples. Other areas of focus include co-parenting issues and individual therapy with a systemic perspective. His vision is that healthy, well-functioning families will be the cornerstone of a thriving society.

David integrates a Trinity-inspired approach of self-care that ministers to the mind, body and spirit. Talk therapy is most effective when healthy diet, self-image and relational connection to God are in sync.

He is available for day appointments on Friday and morning appointments on Saturday at our Irwin location.


Isaac Kivuva, M.A.

Isaac received his Bachelors in Sociology (’89) and his Diploma in Diplomacy and International Relations (’91) from the University of Nairobi, Kenya. He worked with the Ministry of Tourism in Kenya and then as a Director at the Embassy of the Republic of Kenay in South Africa. During his years in the diplomatic service, Isaac crossed paths with those hurt from the ravages of war and desired to do more to alleviate their pain. On coming to the USA, Isaac attended the University of Waynesburg where he received his Master’s Degree in Counseling in 2011.

Isaac has experience in wraparound services where he works with families and children with behavioral issues. Isaac also has extensive experience in working with families and individuals who struggle with drug and alcohol issues. He has a passion for families and uses his training in Diplomacy to help with family reconciliation. His areas of specialty are grief, trauma, and family and marriage counseling.

For the past 10 years, Isaac has been attending the Allegheny Alliance Church and serves as a teacher in the Children’s Ministry. Isaac is married with two daughters.

Isaac is available by appointment in the Homestead and Penn Hills offices. He has weekday and Saturday availability.


Maria Koter, L.C.S.W.

Maria is a mental health therapist–graduating with a Bachelor of Science degree from California University of Pennsylvania where she graduated with the highest academic distinction of Summa Cum Laude. Maria has been honored with a placement in the Beta Nu Chapter of Phi Alpha Honor Society dedicated to excellence in scholarship and high professional standards. Her Masters of Social Work degree was completed at West Virginia University where her focus was in direct clinical practice and mental health treatment and intervention.

Maria’s counseling experience includes work at Western Psychiatric Institute and Clinic of UPMC where she worked on the Dual Diagnosis Unit specializing in Addiction Medicine Services in conjunction with a Mental Health Diagnosis. She is trained in Motivational Interviewing (MI) techniques that are used primarily to prepare people for change. MI is a client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence to treatment. Other work history includes intensive hospital-based active treatment at Mayview State Hospital in Bridgeville, PA which provided inpatient services for individuals with severe and persistent mental illness.

Maria has much experience dealing with Anxiety and Depressive Disorders, Dual Disorders (addictions along with another mental health disorder), Adjustment Disorders such as stage of life issues, stress, grief, failing health, low self-esteem, problems dealing with separation and divorce, job loss, marital dysfunction, and family problems. Maria also provides proactive counseling approaches to prepare for future life changes such as pre-marital counseling. All interventions include a “biblical and scripturally enhanced” approach along with a compatible professional mental health modality such as “Cognitive Behavioral Therapy”. She is a certified specialist in Prepare/Enrich couples assessment which over the last three decades, research studies have demonstrated it can improve your relationship skills and happiness as a couple – used with premarital as well as married couples wishing to enhance and grow in their relationship.

Some aspects of her personal life include: active involvement in her church community, “All Saints” located in Carnegie, Pennsylvania—there, she is the Recording Secretary of the Executive Committee, a member of the Missions and Evangelism committee, as well as a member of the Society for the Adoration of the Most Blessed Sacrament. She has also provided pro bono services to needy members of her community. Maria has been married for over 30 years and has 3 children.

Maria is currently a member of the American Association of Christian Counselor’s Board & The National Association of Social Work Board.

Maria is currently available to see clients in the Carnegie office.


Michele Majcher, L.C.S.W.

Michele S. Majcher, MSW/HSV, LCSW, is a licensed clinical social worker who received her MSW degree from the University of Pittsburgh School for Social Work. She is licensed by the State of Pennsylvania as a Home and School Visitor. She has considerable experience with over 10 years working with children and families. She has a background in hospital social work and practices as a home-health/medical social worker.

Her clinical training includes a certificate of education in family based therapy; certificate and training as a Student Assistant Liaison. Her practice experience includes working with all ages in individual, martial, and family counseling. Areas of service include developmental disabilities, abuse and neglect, sexual abuse, trauma, mood and anxiety disorders, problems with self-esteem, relationship difficulties, parenting issues, school issues, career and workplace issues, health, aging, life transitions, and general problems of living.

By integrating a Christian perspective, her compassion and professional skills enable her to assist and inspire clients. She is a member of the American Association of Christian Counselors, the National Association of Social Workers and Saint Catherine Philoptochos Society. She is a member of the Greek Orthodox Church and has been recognized by the Greek Orthodox Archdiocese of Western Pennsylvania as a dedicated teacher with 11 years of teaching experience.

Michele works at the North Hills office.


Crystal McFadden, M.A., N.C.C.

Crystal counsels from a Nouthetic/Biblical perspective, incorporating prayer and Scripture in much of what she does. While understanding we are all in various stages of our walk with Christ, Crystal strives to be an ambassador of Christ, sharing the good news to the clients she is entrusted. She is a born-again Christian, becoming a “new creation” in her mid-twenties after serving in the United States Navy and travelling the country in various capacities and professions.

Crystal is currently a member of both the American Association of Christian Counselors (AACC) and American Counseling Association (ACA). Crystal is also certified with the American Red Cross in Psychological First Aid and trained in Critical Incident Response. She graduated with honors in both her undergraduate major in Psychology at La Roche College and Master’s Degree in Clinical Mental Health at Waynesburg University. Over the years, Crystal has worked in charter school, agency, and private practice settings; working with males and females ages 14 through 75. Crystal has a passion to work with those who struggle in their spiritual walk – particularly women of God struggling with anxiety/depression and with their conduct as Godly wives. She also enjoys working with those who have trouble managing anger and severe anxiety.

Crystal lives in Westmoreland County with her husband and dog. She is a member of Harvest Bible Chapel Pittsburgh East in Monroeville, serving on the set-up, tear-down, and welcome teams.

Crystal works primarily in our Penn Hills location with day, evening, and weekend availability. She also offers various groups including: anger management and wellness for Godly wives.


Michael McKeown, M.A.

Michael graduated in 2008 from Davis College in Johnson City, NY with a Bachelor’s degree in Religious Education and a Psychology concentration. Michael then earned his Master’s Degree in Counseling from Liberty University. Michael has experience working with adults and mature adolescence who suffer from bi-polar disorder, borderline personality disorder, addictions, schizophrenia, anxiety, and depression.

Michael lives in Meadville with his wife and two boys. He is available for day or evening appointments at our Meadville and Grove City location.


Britney Meyer, L.P.C.

Britney is a Licensed Professional Counselor and a member of the American Association of Christian Counselors.  She graduated with a Bachelor of Science degree in Psychology, and in 2009, attained a Master’s degree in Counseling from Liberty University.

She lives in Mount Pleasant with her husband and two dogs. They are members of the Pennsville Baptist Church and serve as volunteers in various ministries.

Britney has 6 years of experience doing individual, marital and family therapy utilizing a Trauma-Focused Cognitive Behavioral counseling model.  She enjoys integrating principles of psychology and theology to create a Bible centered approach to healing. She is currently available to serve clients presenting with issues related to drug and alcohol abuse, depression, anxiety, relationship conflict, grief/loss, trauma, blended families, and marital adjustment in the Connellsville location.


Susan Phillips, L.P.C.

Susan is a Licensed Professional Counselor and has extensive experience with working with children, families, and people with disabilities. She graduated with honors from Seton Hill College in 2000 with a Bachelor’s degree in Psychology and Duquesne University in 2004 with a Master’s degree in Marriage and Family Therapy.

Susan has worked for over eight years as a Mobile Therapist and Behavioral Specialist Consultant with children who struggle with severe emotional problems. She has also worked with disabled clients for over six years. Susan focuses her practice in helping others seek a faith centered approach to working through emotional problems and habits. She integrates cognitive-behavioral techniques into her counseling process to help her clients become aware of the “hurts, habits, and hang-ups” that have them stuck. Through a Christ-led process, Susan helps her clients experience freedom from depression, anxiety, marital and relationship problems, and family and parenting issues.

Susan resides in the Greensburg area with her husband and two teenage boys. She is a member of Life Church and volunteers with the nursery and hospitality care teams. Susan is available in our Greensburg, Latrobe, and Vandergrift locations on weekdays and evenings. She also has Saturday appointments available.


Kelly Polen, L.M.F.T., L.P.C.

Kelly is a Licensed Marriage and Family Therapist, a Licensed Professional Counselor, and a National Board Certified Counselor. She is a member of the American Association of Christian Counselors and of Chi Sigma Iota, an International Counseling Academic & Professional Honor Society. Kelly graduated Summa Cum Laude from Geneva College both with a Bachelor of Science in Psychology, and with a Master of Arts in Marriage and Family Counseling.  Her Christian worldview is the foundation of her professional practice and rests in the fact that God is the agent of change.

Kelly lives in Beaver County with her husband.  They are members of Chippewa Alliance Church where Kelly sings, both in the choir and on the worship team. Additionally, Kelly also participates in Sunday School and the women’s Bible Study regularly.

Kelly works with adults 18 years old and older dealing with issues including, but not limited to: anxiety, marital conflict, sexual abuse, unwanted same-sex attraction, and family dynamics.  She is available for individual, marital, and family therapy.  She has appointments in Cranberry on Mondays, Wednesdays, and Thursdays and in New Castle on Tuesdays.


Deborah Rietski, L.P.C.

Deborah is Licensed Professional Counselor with over 25 years of experience in working with children, adolescents, and adult clients.

She is a middle school guidance counselor for the Greensburg Salem School District. She has helped many families with school and academic problems. Deborah is an expert in individual, group, and family therapy, and works with most emotional issues including depression, anxiety, ADHD, parent training, and anger management.

Deborah works in our Latrobe and Greensburg offices and has evening appointments available during the week.


Kent Rogers, L.P.C.

Kent is a Licensed Professional Counselor practicing in our Beaver Falls location. Kent has discerned a call to devote himself to helping others heal from emotional and spiritual wounds which are so prevalent in today’s society. Kent centers on a faith based healing process that uses scripture and prayer while integrating Cognitive-Behavioral Therapy techniques. As Christian Counseling is provided, Kent helps the client explore a need not only for emotional healing, but spiritual healing and growth as well. In a Christ-led process, Kent helps the client rediscover their highest potential. He has spent the last four years focused on counseling those individuals battling with drug addiction, yet is also well versed in helping people overcome depression, anxiety, and post-traumatic stress disorder. He now works with clients from the ages of 11 and older. Kent provides individual as well as marital and family counseling.

Kent was born in Buffalo, New York and earned a Bachelor’s degree in Secondary Education at the State University of New York at Plattsburgh. After teaching special needs students, he became aware of the acute need for healing among our young people, and earned his Master’s degree in Counseling from the Francisan University of Steubanville in Ohio.

Kent is currently a parishioner of Saints Peter and Paul Parish in Beaver, PA, where he lives with his wife Ashley. Kent plays the trumpet in local churches and with the Beaver Valley Choral Society. He is also part of a praise and worship band called the Upper Room, which ministers to parishes in northern Beaver County. He is also a core member of the Beaver County Chapter of Theology on Tap.

Kent is available for evening appointments at our Beaver and Beaver Falls sites during the week.


Michele L. Ruffin, L.P.C.

Michele is a Licensed Professional Counselor who received her Masters of Science Education in Counseling from Duquesne University with a specialization in Marriage and Family Therapy. Michele has worked in the field of social services for over 13 years. She has extensive experience working with children and families in residential treatment facilities, in-home family therapy, and family-focused school based treatment. Michele works with children, adolescents and adults with mental health diagnosis and life situations affecting themselves and/or their family unit.

Michele is trained in Structure Family Therapy. She looks at the whole individual, couple, or family to process and focus on what’s holding them back from moving forward in a positive way according to God’s Vision. Michele’s specialties include: single parent, family, depression, mood and anxiety disorders, couples and marital difficulties, work issues, parenting, personal and family finances, and anger management.

Michele and her husband have one son and are members of Macedonia Baptist Church in the Hill District. Michele volunteers in the children’s nursery and Twogether Pittsburgh ministries.

Michele works at our Monroeville and Penn Hills sites, offering both day and evening availability.


Luisa Rylott, L.C.S.W.

Luisa obtained her Master of Social Work degree in 1982. After several years serving as a missionary in South America, working with abandoned children, Luisa continued to serve children as a caseworker in foster care and adoption for 25 years. She became familiar with humerous family issues, including marital relationships, parent-child relationships and family dynamics. She obtained training in EMDR trauma therapy and Dyadic Developmental Therapy. She felt called by God to take a theraputic role with families, and left casework to become a full-time therapist. Luisa has experience with attachment issues, grief and loss, trauma, and adoption issues.

Luisa is an adoptive parent of two adult children, and has two adult stepchildren. She and her husband live in Beaver County and are members of North Way Christian Community Church in Wexford. Luisa leads a small group Bible Study weekly.


Greg Shannon, M.A., N.C.C.

Greg is a National Certified Counselor and graduate of Duquesne University’s Counselor Education program. he has several years of experience in crisis intervention, trauma, mental health, and addictions counseling.

Greg uses a variety of approaches including Motivational Interviewing techniques and a foundation in Christian faith to empower people to make positive changes in their lives. He works with individuals, couples, and groups in a therapeutic setting.

Greg resides in Pittsburgh with his wife and dog Hailey. His family currently attends the Bible Chapel in McMurray where they serve in children’s ministry. He is available Monday and Friday evenings in Carnegie.


Donna Spatig, L.P.C.

Donna has spent over 20 years serving children and adolescents and families involved in the Allegheny County Juvenile Court System specializing in treating childhood trauma, abuse and neglect. During this time, Donna was an Intensive Case Manager and provided service coordination and early intervention for families of children with developmental issues including autism.

Donna has worked extensively with Autism spectrum disorders, and has been an Advocate for family members with disabilities. Donna has also consulted with families and organizations as an expert on providing intensive therapeutic environments for children and adolescents with Mental Health, Developmental, and Intellectual disabilities. Donna is also available to consult with families regarding Educational law and how to develop Individual Educational Plans (IEP) for children and adolescents in the public school setting.

Donna and her family attend Memorial Park Evangelical Presbyterian Church in the North Hills of Pittsburgh. In addition to musical gifts, Donna loves to bring a message of hope through motivational speaking to parents and families. Donna is available as an event speaker for parents of special needs children. She also provides workshops to churches who are interested in establishing worship experiences for special needs populations.

Donna received her degree in Counseling from Duquesne University and is a member of the American Association of Christian Counselors. She is currently seeing clients in the North Hills office with both weekday and weeknight appointments.


Jennifer Thumm, L.P.C.

Jennifer Thumm began her career with a passion for working with children and families. She has a Bachelor’s degree from Edinboro University of Pennsylvania in Elementary and Early Childhood Education. Jenn has worked as a professional teacher in the Crawford Central School District, where she taught Title I Math and Middle School Social Studies.

Jennifer then discerned a call to become a counselor and obtained her Master’s degree in Marriage and Family Counseling from Geneva College. Since this time, she has had diverse experience in working with individuals and families in various clinical settings. As a Licensed Professional Counselor, Jenn’s clinical approach seeks a Christ-led healing process to restore relationships and lead people to experience transformational living in their families and community.

Jennifer is married and mother of three boys living in the Grove City area. She is available to see children, adolescents and adults at our Grove City, Meadville, and New Castle locations.


Tim Thunberg, L.P.C.

Tim is an ordained minister in the Free Methodist Church. Tim is available at our Charter Oak location in Greensburg. He counsels with adolescents and adults, having extensive experience with individual, marital and family counseling. Tim is available for afternoon and evening appointments on Monday.


Tanesha Townsell, M.S.

Tanesha is a member of the American Association of Christian Counselors (AACC) and an Intern student with Liberty University where she is completing a second Master’s degree in Professional Counseling. She is a graduate of Cairn University (formerly known as Philadelphia Biblical University) where she received a Master of Science in Bible (2002). She is also a graduate of Mansfield University where she received a Bachelor of Arts in General Studies with an emphasis in Broadcast Journalism (1995).

Tanesha worked as an outpatient therapist for six years at Diakon Family Life Services out of the Williamsport and Lewisburg offices before relocating to the western region of Pennsylvania. She has worked with clients struggling with relationships, anger management, grief and loss, mood, anxiety, and adjustment disorders.

Tanesha enjoys teaching, having taught in both Christian and public school settings in Philadelphia where she is a native. Her teaching style makes it simple to grasp her biblical worldview coupled with a clinical practice. Her desire is to bring healing to those who are brokenhearted, freedom to those who are bound, and joy to those who are mourning while helping them to find their purpose and enjoy the journey.

Tanesha resides in Beaver Falls with her husband and their six children ranging from ages 18 to one. She is a member of the Church at the Crossroads in Beaver Falls where her husband is the Pastor. She enjoys teaching Sunday school, mentoring women, and serving her church family in any way she can.


Jon Uhler, M.S.

Having completed theological studies at Biola University (1988), and his Master’s degree in Marriage and Family Counseling from California State University at Fullerton (1992), Jon has worked in a wide variety of settings, with a wide range of clients. Specializing in marriage and family issues and dynamics, and emotional/disordered eating, his ability to integrate solid biblical theology with counseling theory allows him to help his client’s see their issues in light of God’s truth and its applicability to their situation.

Jon has been married for 25 years, and is the father of three teens. He serves not only has an adjunct faculty member for Geneva College’s Adult Degree Completion Program, he also is a Contributor on Yahoo’s Voices section, writing on a wide variety of mental health and professional psychology related topics.

Jon is available in our Johnstown location on weekday evenings.


Thomas Weil, L.P.C.

Tom is a Licensed Professional Counselor and graduated from Geneva College in 2007 with his Master of Arts in Counseling. His training emphasis was in the marriage and family therapy. Tom’s undergraduate degree was awarded in 2005 from Hiram College where he majored in psychology and religious studies.

Tom specializes in marriage and family therapy, anger management, and individual counseling. He also has extensive experience facilitating co-parenting workshops and helping resolve issues with families that are in severe conflict.

Tom has been a lifelong member of St. John’s United Evangelical Protestant (Burry’s Church), in Rochester, PA. Tom teaches Jr. High Sunday School and provides service on several leadership committees of this local church.