Privacy Policy

Effective Date: 4/16/2025

Last Updated: 4/16/2025

Christian Counseling Associates of Western PA (“CCA,” “we,” “our,” or “us”) values your trust. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services, including through our website, client portal, in-person services, and SMS/text message communications.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, insurance details, and other identifying information you provide.
• Health Information: Information related to your treatment and health history as part of our clinical services (subject to HIPAA).
• Communication Data: SMS/text message responses, appointment confirmations, or service-related messages.
• Technical Data: IP address, browser type, and usage data when using our website or client portal.

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2. How We Use Your Information

We use your information to:

• Provide counseling and mental health services
• Schedule and manage appointments
• Send service-related SMS messages (e.g., reminders, billing notices)
• Respond to your inquiries and requests
• Improve the quality of our services
• Maintain clinical and legal compliance

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3. MESSAGING TERMS AND CONDITIONS

When you provide your phone number, you may consent to receive SMS text messages from us. These messages may include:

• Appointment reminders and scheduling updates
• Service-related notifications
• Occasional wellness or account-related messages

Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out or HELP for assistance.

Upon messaging opt-in, the end user agrees to receive messages from Christian Counseling Associates of Western PA regarding their inquiry/service request. End users can opt out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. 

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4. Data Sharing and Disclosure

We do not sell, rent, or share your personal or health information with third parties for marketing purposes.

We may share your data only in the following limited cases:

• With your explicit written consent
• As required by law or regulation
• With HIPAA-compliant third-party providers that support our operations (e.g., billing platforms, EHR software)

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5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal and health information from unauthorized access, loss, or disclosure.

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6. Your Rights and Choices

You have the right to:

• Access or correct your personal data
• Request a copy of your records (as permitted by law)
• Revoke consent to receive SMS messages at any time
• File a complaint if you believe your data has been misused

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7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date. Continued use of our services implies your acceptance of the revised policy.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Christian Counseling Associates of Western PA
724-396-1510
ccawpa@gmail.com
438 Pellis Rd. Greensburg PA 15601
https://christiancounselingwpa.com/privacy-policy